Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account data: name, email address, and password when you register
• Billing data: payment information processed securely by our payment provider (we do not store card numbers)
• Content data: videos, URLs, scripts, and other files you upload or generate through the Service
• Usage data: how you interact with the Service, features used, and session metadata

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service
• Process payments and send billing-related communications
• Send product updates, tips, and promotional emails (you can opt out at any time)
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

We do not sell your personal data to third parties.

3. AI Processing of Your Content

Content you upload is processed by AI models to deliver the Service. We do not use your content to train our models or share it with third parties for training purposes. Uploaded content is retained only as long as necessary to complete processing and deliver your results, unless you save projects to your account.

4. Sharing of Information

We may share your information with:

• Service providers: third-party vendors that help us operate the platform (cloud hosting, payment processing, analytics) under strict data processing agreements
• Law enforcement: when required by law or to protect the rights, property, or safety of VClip, our users, or the public
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you

5. Cookies & Tracking

We use cookies and similar technologies to authenticate sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect Service functionality.

6. Data Retention

We retain your account data for as long as your account is active. After deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

7. Security

We use industry-standard measures including encryption in transit (TLS) and at rest to protect your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing
• Request a portable copy of your data
• Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@getvclip.com.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice at least 14 days before they take effect.

11. Contact

For privacy-related questions or requests, contact us at privacy@getvclip.com.